Predictable monthly maintenance for your website, SEO, AI automation, hosting and monitoring. Four tiers. Transparent inclusions. 30-day rolling — no tie-ins.
Keep the lights on, sleep at night.
For: Simple brochure sites, sole traders, single-location businesses.
Why this tier:
Active maintenance + SEO health + small changes.
For: Small businesses with growing websites, basic SEO needs, regular content updates.
Why this tier:
Active development + AI monitoring + priority response.
For: Businesses running customer-facing automation, AI features, or higher-traffic sites needing active care.
Why this tier:
Dedicated engineering capacity, custom SLA.
For: Larger businesses with regulated workflows, custom AI systems, multiple sites/apps, or SLA-backed support needs.
Why this tier:
Full feature comparison across all 12 coverage areas the consultant recommended for recurring-revenue retainer plans.
| Bronze£99/mo | Silver£299/mo | Gold£699/mo | Enterprise£1,500+/mo | |
|---|---|---|---|---|
| Website maintenance Plugin updates, dependency patches, broken-link fixes, content updates, SSL renewal. | ✓ | ✓ | ✓ | ✓ |
| SEO retainer Rank tracking, technical SEO audits, schema validation, content optimisation, GBP management. | — | ✓ | ✓ | ✓ |
| AI optimisation Prompt tuning, model selection review, RAG quality monitoring, hallucination logs review. | — | — | ✓ | ✓ |
| Automation monitoring Workflow health checks, error rate monitoring, queue depth, integration uptime. | — | — | ✓ | ✓ |
| Hosting management Vercel / AWS / Cloudflare configuration, DNS, CDN tuning, infrastructure cost optimisation. | ✓ | ✓ | ✓ | ✓ |
| Analytics & reporting GA4, GSC, custom dashboards, monthly written commentary, conversion tracking. | — | ✓ | ✓ | ✓ |
| Security monitoring CVE tracking, vulnerability patching, WAF tuning, secret rotation reminders. | ✓ | ✓ | ✓ | ✓ |
| Uptime monitoring 5-minute checks, multi-region probes, SSL expiry alerts, response-time tracking. | ✓ | ✓ | ✓ | ✓ |
| Performance optimisation Core Web Vitals tracking, image optimisation, JS bundle reduction, caching tuning. | — | ✓ | ✓ | ✓ |
| Priority response 4-hour business-hours response on Gold; 1-4hr SLA on Enterprise. | — | — | ✓ | ✓ |
| 24/7 on-call Engineer-on-call for critical incidents outside business hours. | — | — | — | ✓ |
| Quarterly strategic review Roadmap session with leadership, alignment on priorities and capacity. | — | — | — | ✓ |
No. All plans are monthly rolling with 30-day notice to cancel. We earn the renewal each month — not a 12-month tie-in.
Yes — pro-rated. Email or WhatsApp the request, takes effect from next billing cycle. No fees, no penalties.
Silver: roll over up to 4 hours into the next month. Gold: roll over up to 12 hours. Bronze and Enterprise don't roll (Bronze has no included hours; Enterprise has custom-scoped allocation).
No — those are passed through at cost on a separate monthly invoice. Typical AI API spend for clients on Gold/Enterprise is £30–£200/month. Bronze/Silver plans don't typically include AI workflows.
Plans get you proactive monitoring (we catch issues before you notice), priority response, and pre-paid capacity at lower per-hour rates than ad-hoc work. Ad-hoc time costs £85/hour; included plan time is effectively £35–£60/hour.
Yes — SLA terms negotiated per project. Typical: 99.9% uptime measurable, 1-hour critical-incident response in business hours, 4-hour out-of-hours, weekly reporting. Backed by service credits if missed.
Yes. You own all code, configs, credentials throughout. Cancelling stops new monitoring and support work — the systems we built stay yours and continue running.
Bronze/Silver clients: ad-hoc available at standard rate £85/hour. Gold: covered by your monthly hours. Enterprise: covered by your SLA.
Bronze and Silver: same week, often same day. Gold and Enterprise: 1-week onboarding to set up monitoring stack and documentation.
Yes — assuming it's a reasonable stack (WordPress, modern static site, Next.js, anything documented). We'll do an initial 1-hour audit before quoting any tier. £150 audit fee, credited against first month if you sign up.
Free 15-minute call. We'll look at your site and tell you which tier makes sense — no upsell.