Business Process Automation
The boring 20% of every week, gone.
Every business has a long list of repetitive tasks that nobody enjoys: invoice processing, data re-keying, weekly reports, follow-up emails, document generation. They're the operational drag that grows quietly with the business. Process automation absorbs them — properly engineered, with audit logs and human-in-the-loop where it matters.
The pain points we keep hearing
- Tasks you can name immediately. When someone asks "what eats most of your team's time?", everyone has an answer ready. That's the workflow to automate first.
- Tools that don't talk. You bought 5 SaaS products. They store the same customer data, but separately. Re-keying eats hours per week.
- Hand-built weekly reports. Someone exports CSVs, pastes into a master sheet, formats, emails. Same task, every week, forever.
- Approval bottlenecks. Request → email → CC the right person → wait → forward → wait → finally approved 4 days later. Should be 2 hours.
What we typically build
Document processing pipelines
Invoices, receipts, application forms, supplier docs — OCR + LLM extraction + validation + posting into your existing system.
Multi-system data sync
CRM ↔ accounting ↔ ops ↔ marketing all sharing one source of truth. Updates flow automatically.
Scheduled reporting
Daily / weekly / monthly reports auto-generated, branded, distributed. No more Friday afternoons spent in Excel.
Approval workflows
Web form → routing → notifications → approval → action — with full audit log. Replace the "email chain that nobody answers" model.
How we deliver — 5 phases
Discovery
30-min call + 60-90 min structured scoping. Fixed-price quote.
Design
Architecture doc, you sign off before any code.
Build
Git from day 1, weekly demos, no black-box phase.
Deploy
Shadow mode → restricted live → full live.
Handover
Docs, runbook, training, 30 days bug-fix support.
Full methodology at how we build.
Pricing guidance
Single-process automation (e.g., invoice OCR) £800–£3,500. Multi-process suite £3,500–£8,000. Larger workflows replacing multiple manual processes £8,000–£12,000. Optional retainer £100–£500/month.
Real engagement walkthroughs
No fabricated testimonials. See an illustrative end-to-end engagement:
Related practice areas
Frequently asked questions
Where do you usually start?
The single workflow your team can name first — that's usually the right one. Pick the biggest pain point and ship that, learn the pattern, expand.
Is this same as RPA (UIPath / Automation Anywhere)?
Related but better. RPA mimics a human clicking through UI — fragile, expensive licences. We use APIs where they exist; RPA only as last resort for legacy systems with no other access.
Will it integrate with our specific tools?
Almost always. Modern SaaS has APIs. Older tools we can usually reach via CSV exports, email parsing, or browser automation as last resort.
What about errors / edge cases?
Every process has error handling and a human-review queue for low-confidence outputs. Errors get logged, alerted, recoverable. Nothing fails silently.
How quickly can we see ROI?
Most single-process automations pay back in 3-6 months at typical UK SME hourly costs. Multi-process suites in 6-9 months.
What if our process changes?
We design for change — config-driven where possible, well-documented, version-controlled. Adjustments are fast.
Start with a 30-minute call
Tell us about the workflow that's eating most of your team's time. We'll tell you whether process automation will pay back — honestly.